http://www.arrod.co.uk Philosophy, concepts and connections en Wed, 29 Mar 2006 17:30:00 GMT Wed, 29 Mar 2006 17:30:00 GMT Copyright: (C) 2003 - 2005 Dave Droar, http://www.arrod.co.uk/rss/copyright.php dave@arrod.co.uk Weblogs http://www.arrod.co.uk/images/arrod_small.gif http://www.arrod.co.uk 75 22 The electronic face of Dave Droar

Why performance related pay doesn't work http://www.arrod.co.uk/archive/concept_PRP_doesnt_work.php http://www.arrod.co.uk/archive/concept_PRP_doesnt_work.php Performance related pay (PRP) works on the theory that if you offer monetary bonuses to employees for a job well done, they will perform better. It doesn't work, and acts to distort performance of the organisation and individual, and can even act as a demotivator to performance Fri, 23 May 2008 12:00:00 GMT http://www.arrod.co.uk/archive/concept_motivation.php http://www.arrod.co.uk/archive/concept_motivation.php Why do people do things? At all? Or why do they do them in the way they do them? Why not another way? Well, there’s not a simple answer, and as a result this topic has exercised some of the great minds for hundreds of years. Whether you’re a philosopher or a management guru, the fundamental idea is that you cannot change the nature of human beings and so if you can understand this nature better then you can design an organisation where people work harder, are happier, whatever your purpose is... There are many theories and models of human motivation, this article aims to give an overview of the theories, how they relate to one another and how they essentially provide different imperfect views of the same phenomena... Wed, 21 May 2008 12:00:00 GMT http://arrod.co.uk/archive/concept_job_characteristics.php http://arrod.co.uk/archive/concept_job_characteristics.php This concept talks about how to design a job so that it is motivating for a person. It is based upon the ideas of Vroom, in his expectancy theory, but you don’t have to know this theory to understand this concept. Hackman and Oldham propose that high motivation is related to experiencing three psychological states whilst working: Meaningfulness, responsibility and knowledge of outcomes. Tue, 20 May 2008 12:00:00 GMT http://arrod.co.uk/archive/concept_vroom.php http://arrod.co.uk/archive/concept_vroom.php The expectancy theory of motivation is suggested by Victor Vroom. Whereas Maslow and Herzberg look at the relationship between internal needs and the resulting effort expended to fulfil them, Vroom separates effort (which arises from motivation), performance, and outcomes. Vroom, hypothesises that in order for a person to be motivated that effort, performance and motivation must be linked. He proposes three variables to account for this, which he calls Valence, Expectancy and Instrumentality. Tue, 20 May 2008 09:00:00 GMT http://www.arrod.co.uk/archive/concept_satisfaction_gap.php http://www.arrod.co.uk/archive/concept_satisfaction_gap.php Customer delight derives from the gap between expectation and perceived reality - the perceived satisfaction gap Thu, 30 Mar 2006 17:30:00 GMT http://www.arrod.co.uk/archive/concept_customer_delight.php http://www.arrod.co.uk/archive/concept_customer_delight.php Striving for customer satisfaction is the wrong target and will create more dissatisfied customers Wed, 29 Mar 2006 17:30:00 GMT http://www.arrod.co.uk/archive/concept_failure_demand.php http://www.arrod.co.uk/archive/concept_failure_demand.php Failure demand is the demand on organisational resources caused by some sort of failure (e.g. to act or communicate), i.e. any demand that doesn't contribute to the sales process or generate income Tue, 14 Mar 2006 10:30:00 GMT http://www.arrod.co.uk/archive/concept_activation_energy.php http://www.arrod.co.uk/archive/concept_activation_energy.php Activation energy is the barrier that stands between your current position and making a change to acheive a better position. It's one thing in the way of change Tue, 07 Mar 2006 10:30:00 GMT http://www.arrod.co.uk/archive/concept_investment_thinking.php http://www.arrod.co.uk/archive/concept_investment_thinking.php The concept is very simple, it means spending time to save time, just like investing money for a larger return Wed, 22 Feb 2006 10:30:00 GMT http://www.arrod.co.uk/archive/concept_maslow_hierarchy.php http://www.arrod.co.uk/archive/concept_maslow_hierarchy.php Maslow is famous for what is called the hierarchy of needs. Simply put the type of need you experience is dependant on the types of other needs fulfilled. These needs are arranged in a hierarchy which shows which needs need to be fulfilled before the next need is experienced. Mon, 09 May 2005 15:40:00 GMT http://www.arrod.co.uk/archive/article_motivational_needs.php http://www.arrod.co.uk/archive/article_motivational_needs.php McClelland proposes that each of us have three fundamental needs that exist in different balances. These affect both how we are motivated and how we attempt to motivate others: need for acheivement, power and affiliation. Mon, 09 May 2005 15:30:00 GMT http://www.arrod.co.uk/archive/concept_herzberg.php http://www.arrod.co.uk/archive/concept_herzberg.php Herzberg instead saw that hygiene factors caused dissatisfaction by their absence, but did not cause motivation by their increased presence. Imagine the office was too cold. This will dissatisfy you. However making the office exactly the right temperature will not motivate you positively. Mon, 09 May 2005 15:20:00 GMT http://www.arrod.co.uk/archive/concept_rep_realism.php http://www.arrod.co.uk/archive/concept_rep_realism.php You see what goes on in the outside world, but you just see a version of it, like wearing glasses. Representative realism is the technical name for the generally accepted theory of how we gain understanding of the outside world. Wed, 27 Apr 2005 09:50:00 GMT